SSPR Not Showing on Windows Lock Screen — The GPO Conflict Nobody Checked
The Problem Self-Service Password Reset (SSPR) was configured and working for most devices in the environment. However, on a specific set of Windows 10 workstations, the “Reset password” link was completely absent from the lock screen — even though the correct Intune/GPO configuration was in place. The issue lingered for over a year with Microsoft support unable to resolve it. Lock screen with SSPR missing — no “Reset password” link visible ...